Support FAQs

How do I activate my LAMUM license key?

Wait until next lmstat cron run, or type in the URL http://yourIP:8182/lammonitor/licenses then Enter.

What happens if I exceed my user count?

LAMUM will keep checking the maximum users within the last 24 hours at each cron interval. Wait 24 hours or call TeamEDA to add licenses for additional Users

Do you have to put an agent on every license server?


What Floating License manager types do we support?
Do you support Node-locked usage?

No, but we are developing a custom Agent that sits on the PC and monitors an .exe

Can the URL create the report?

Yes. URL can be saved as a “Favorite” or as a hyperlink in a SharePoint, Google Doc, Word (hyperlink can be changed to something user-friendly)

Does LAMUM include job queuing or report jobs waiting in queue?

No. LAMUM does not include Job Queuing, but Queued licenses are reported (9.3)

Does LAMUM support single sign-on?

Yes (9.3). Requires Integration with your specific Front end.

Does LAMUM have LMRemove capability?

Yes, with permission.

Will LAMUM allow me to start, stop or restart FlexLM daemons?


Will LAMUM allow me to edit FlexLM option files?

Yes, version 9.1 has Option File syntax checking.

What happens if my license key expires?

LAMUM will continue to collect data. You can contact TeamEDA to renew your license.

For more information, Customers can log into our our Customer Resources Portal or submit a Support Ticket.